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KATIE KORN

7 Neside Road tel: 07812250200

Dunbar D2 1SU E-mail: katie@gmail.co.uk

 

PERSONAL PROFILE

  • enthusiastic, reliable and friendly

  • hard-working

  • willing to work flexible hours

  • excellent customer service and communication

  • ability to liaise with people at all levels

  • good eye for detail and able to take pride in doing the job well

 

EMPLOYMENT EXPERIENCE

House-keeper

Malvil Hotel, Dunbar                                                                                             April 2009 – August 2009

  • Full time work.

  • I was responsible for: pre-arrival set-ups, during stay services, departure deep cleaning, processing all laundry for pick-up and drop-off, checking laundry on return ensuring that quality of work meets with required standards, ensuring any personal items left in rooms are dealt with in the correct manner, cleanliness of the uniform provided.

  • I had to comply with all Health and Safety regulations.

  • I had to be flexible with working a rotating shifts including weekends and Bank Holidays.

     

House porter

Golden Hotel, Edinburgh                                                                                         May 2008 – March 2009

  • Part-time work three times a week.

  • I was responsible for: meeting and greeting of all tenants and visitors, assisting tenants with their queries, directions etc., assisting tenants with loading/unloading of cars and carrying parcels/luggage as required, initially listening to and investigating tenants complaints and reporting to Help-desk or Security as appropriate among other duties.

  • The job helped develop my confidence and customer service skills.

EDUCATION

  • French evening course, Stevenson College September 2008 - 2009

  • High School, Dunbar 2003 - 2007

 

OTHER SKILLS AND INTERESTS

  • I am very organized and tidy.

  • In my spare time I enjoy reading, going to the cinema and swimming.

 

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